Benefits
Services
Redemption
Benefits At Central Group

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  • VIP Lounge

    VIP Lounge service at Central Department Stores and ZEN (except Central KadSuanKaew and Central Festival Samui)

  • The Embassy Lounge

    Embassy Lounge at 4th Fl. Central Embassy

Remarks: 
• Discount applicable to regular-priced participating products
• Subject to the availability of products and participating stores
• Spending via supplementary cards will be calculated for accumulative reward points of the primary card. Points will be transferred to primary cardholder's account.
• Further information can be obtained from sales associates.
• Show your Central The 1 BLACK Credit Card to enjoy the privileges.
• VIP lounge access is subject to terms and conditions set by service provider.
• Outside food and drinks are not allowed in the lounge.
• The Company reserves the right to suspend the services if the cardholder fails to satisfy the required conditions.
• The Company reserves the rights to change the terms and conditions without prior notice.
 
  • Reserved Parking Area

    Reserved parking area for privileged cardholders at Central Department Stores, ZEN and Central Embassy

  • Free Parking

    Free parking service at Central Chidlom and Central Embassy

  • Home Delivery Service

    Home Delivery Service to destination in Bangkok and surrounding areas as well as other provincial districts within 30 km. of the respective Central Department Stores with no delivery fee or minimum purchase value.

  • Personalized Assistance

    Personal Assistants offer you a close consultation and assistance on product and service provisions as well as information needed during operating hours. Contact:

    - Customer service counter at Central Department Stores

    - Concierge counter, G Fl., Central Embassy

Remarks:
• Show your Central The 1 BLACK Credit Card to enjoy the privileges.
• Free parking is applicable to cardholders who drive their own cars. The service is served on a first-come-first-serve basis. Central Group takes no responsibility to any damage and/or loss of car or properties while parking at parking service area.
• Home Delivery Service is not applicable for cross-provincial delivery.
• Central Department Stores reserves the rights to change the terms and conditions without prior notice.
• For more information, please contact our sales associates.

 

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  • VIP Lounge

    VIP Lounge at Robinson Department Store (Rama 9, Bangna, Bangrak, Chiang Mai, Pitsanulok, UdonThani, KhonKaen, Rayong, SuratThani), Robinson Central Plaza (UbonRatchathani, Nakhon Si Thammarat) and Robinson Lifestyle Saraburi

  • Reserved Parking Area

    Reserved parking area for privileged cardholders at Robinson Department Store and Robinson Lifestyle (except Robinson Department Store Fashion Island, Jungceylon and Nakhon Si Thammarat)

  • Return Policy within 30 Days

    Return policy is available at Robinson Department Store and Robinson Lifestyle within 30 days after purchase.

Remarks:
• Discount applicable to regular-priced participating products
• Subject to the availability of products and participating stores
• Spending via supplementary cards will be calculated for accumulative reward points of the primary card. Points will be transferred to primary cardholder's account.
• Further information can be obtained from sales associates.
• Show your Central The 1 BLACK Credit Card to enjoy the privileges.
• VIP lounge is subject to the service provider's conditions.
• Food and drinks are not allowed.
• Robinson reserves the right to suspend the services if the cardholders fail to satisfy the required conditions.
• Reserved parking service is applicable to cardholders who drive their own cars and is reserved on a first-come-first-serve basis. Robinson takes no responsibility for any damage and/or for loss of car or properties while parking at the reserved parking service.
• The returned item must be in original condition with original receipt or invoice.
• The Company reserves the rights to change the terms and conditions without prior notice.
 
 

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Remarks:
• For more information on terms and conditions, please contact the sales counter.
• All privileges are available until 28 Feb 2018.
• Cash back is calculated according to the spending with the following international merchant descriptions: laRinascente (Italy, 11 stores), Illum (Denmark) KaDeWe, Oberpollinger and Alsterhaus (Germany) as well as Central Department Store (Jakarta, Indonesia).
• Get cash back from 6 department stores up to 10,000 Baht per account per month.
• Spending via supplementary cards will be calculated for accumulative reward points of the primary card. Points will be transferred to primary cardholder's account.
• Cash back amount will be credited to primary cardholder's account within 1 day after the day of purchase under the condition.
• Tax refund is subject to each country's law and regulations
 
 

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Remarks:
• Discount applicable to regular-priced participating products
• Points are earned on qualifying and participating products.
• Spending via supplementary cards will be calculated for accumulative reward points of the primary card. Points will be transferred to the primary cardholder's account.
• X3 Points refers to receiving additional points 2 times which will be automatically transferred to The 1 Card account that is linked to Central The 1 credit card.
• Show your The 1 Card number to earn your regular 1 accumulative point from your purchases of participating products* (*excluding hamper, alcoholic beverages, cigarettes, infant formula and follow-on formula powdered milk, Cenpay service, Gift card, Top-up card, Internet card, International calling card, Pharmacy shop, Bookstore, Rental outlet, Tops FLAVOUR , C FLAVOUR and Eathai food zone.)
• For more information on terms and conditions, please contact customer service or Call Center at 0-2660-1000.
• Terms and conditions apply.
 

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Remarks:
• Discount applicable to regular-priced participating products at Matsumoto Kiyoshi
• Points are earned on qualifying and participating products.
• Spending via supplementary cards will be calculated for accumulative reward points of the primary card. Points will be transferred to the primary cardholder's account.
• X3 Points refers to receiving additional points 2 times which will be automatically transferred to The 1 Card account that is linked to Central The 1 credit card.
• Show your The 1 Card number to earn your regular 1 accumulative point from your purchases of participating products* (*excluding pharmaceutical products, medical products and some cosmeceutical products).
• Terms and conditions apply.
 

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  • 5% Discount on Premium of Oun-Jai Service
    5% discount on premium for extended warranty for electrical appliance
Remarks:
• Discount applicable to regular-priced participating products
• Spending via supplementary cards will be calculated for accumulative reward points of the primary card. Points will be transferred to the primary cardholder's account.
• Earn X2 The 1 Card points for every 25 Baht spending through Central The 1 BLACK Credit Card (normally earn 1 point for spending every 50 Baht by cash or other credit cards.)
• Discount on Premium of Oun-Jai Service is applicable to regular-priced products and excludes products whose codes end with 4, 8 or clearance products. Show your credit card to enjoy the privilege at every customer service counter.
• The Company reserves the rights to change terms and conditions without prior notice.
• Further information on terms and conditions can be obtained from sales associates at Power Buy or contact Power Buy Call Center at 0-2904-2001.
 

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  • Reserved Parking Area
    Reserved parking area for privileged cardholders.
  • Personalized Assistance
    Personal Assistants offer you a close consultation and assistance on product and service provisions as well as information needed during an operating hour. Please contact 0-2904-2000 to book your appointment 2 days in advance.
Remarks:
• Discount is applicable to participating products only.
• Spending via supplementary cards will be calculated for accumulative reward points of the primary card. Points will be transferred to the primary cardholder's account.
• Show your Central The 1 BLACK Credit Card to enjoy the privilege.
• The Company reserves the rights to change terms and conditions without prior notice.
• Further information on terms and conditions can be obtained from sales associates or Thai Watsadu Call Center at 0-2904-2000
 
 

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  • 3D Design Service
    Free 3D layout design service for office furniture with consultations service by our professional interior designer team at your office.
  • Personalized Assistance
    Personal assistants offer you a close consultations and assistance on products. Contact Office Mate Customer Service counter to enjoy the privilege.
Remarks:
• Discount applicable to regular-priced participating products at OfficeMate
• Spending via supplementary cards will be calculated for accumulative reward points of the primary card. Points will be transferred to the primary cardholder's account.
• Further information can be obtained from OfficeMate sales associates or OfficeMate Call Center at 0-2739-5555.
• Terms and conditions apply.
 
 

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  • Personalized Screening on Sport Shirts
    Free 1 personalized shirt screening service per month per account at participating stores
  • Personalized Stitching on Sport Shoes

    Free 1 personalized stitching service on sport shoes per month per account at Central Plaza Grand Rama 9 and Central Plaza Westgate

  • Home Delivery

    Free home delivery service within the appointed distance at Central Chidlom

Remarks:
• Discount applicable to regular-priced participating products
• Spending via supplementary cards will be calculated for accumulative reward points of the primary card. Points will be transferred to the primary cardholder's account.
• Show your Central The 1 BLACK Credit Card to enjoy the privilege.
• Shirt screening service is available at Supersports store at CentralWorld, Central Plaza Ladprao, Central Plaza Pinklao, Central Plaza Grand Rama 9, Central Plaza Westgate, Central Festival Pattaya Beach, Central Festival Chiangmai, Central Festival Phuket, Mega Bangna and Future Park Rangsit (Central Department Stores).
• The Company reserves the rights to change terms and conditions without prior notice.
 
 

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Remarks:
• Discount applicable to regular-priced participating products
• Subject to the availability of products and participating stores.
• Spending via supplementary cards will be calculated for accumulative reward points of the primary card. Points will be transferred to the primary cardholder's account.
• Further information can be obtained from sales associates.
• Terms and conditions apply.
 

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  • 3D Design service
    Free 3D design services for 100sqm area 2 times/year
  • Home Delivery

    Free home delivery service within the appointed distance at ever retail store

  • Reserved Parking Area
    Reserved parking area for privileged cardholders.
  • Personalized Assistance
    Personal Assistants offer you a close consultation and assistance on product and service provisions as well as information needed during an operating hour. Please contact 0-2904-2000 to book your appointment 2 days in advance.
Remarks:
• Discount is applicable to participating products only.
• Spending via supplementary cards will be calculated for accumulative reward points of the primary card. Points will be transferred to the primary cardholder's account.
• Show your Central The 1 BLACK Credit Card to enjoy the privilege.
• The Company reserves the rights to change terms and conditions without prior notice.
• Further information on terms and conditions can be obtained from sales associates or contact HomeWorks and Baan&beyond Call Center at 0-2904-2000
 

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The ultimate privileges at Centara Hotels & Resorts.

Enjoy exclusive benefits equivalent to the CentaraThe1Card Gold

  • Exclusive Check-in
    Hassle-free check-in
  • Extra Hours Guaranteed Check-out by 13.00 hrs.
  • Room Upgrades หรือ Club Access
    Upgrade your room or get access to exclusive services at the Club

Reserve your room at 0-2101-1234 ext. 1 Email: reservations@chr.co.th

Remarks:
• To receive up to 5% discount plus earn up to 8 times The 1 Card points, please reserve your room at www.centarahotelsresorts.com/centralthe1card.
• Show your Central The 1 BLACK Credit Card to enjoy the privilege.
• Early check-in and late check-out service will be given upon request and are subject to availability. Contact the reception to enjoy the privilege
• Room upgrades to the next higher room category is subject to availability at upon arrival.
• Club facilities are available for 2 adults per room (Free for children age under 6). The Club is only available at some hotels and resorts.
• Register your membership and seek more information from the Centara The 1 Card Customer service at 0-2101-1234 ext. 2 or www.centara1card.com or Email: memberservices@centara1card.com
• The Company reserves the rights to change terms and conditions without prior notice.
 

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Remarks:
• Discount applicable to regular-priced participating products
• Spending via supplementary cards will be calculated for accumulative reward points of the primary card. Points will be transferred to the primary cardholder's account.
• Further information can be obtained from sales associates.
• Terms and conditions apply.
 

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Remarks:
• Discount applicable to regular-priced participating products
• Spending via supplementary cards will be calculated for accumulative reward points of the primary card. Points will be transferred to primary cardholder's account.
• Further information can be obtained from sales associates.
• Terms and conditions apply.
 

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Remarks:
• Discount applicable to regular-priced participating products
• Subject to the availability of products and participating stores
• Spending via supplementary cards will be calculated for accumulative reward points of the primary card. Points will be transferred to the primary cardholder's account.
 • Further information can be obtained from sales associates.
• Terms and conditions apply.
 

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Remarks:
• Applicable to regular-priced participating products.
• Spending via supplementary cards will be calculated for accumulative reward points of the primary card. Points will be transferred to the primary cardholder's account.
• Further information can be obtained from sales associates.
• Terms and conditions apply.
 
Other Benefits

ULTIMATE LUXE STYLE TRAVEL

Experience the ultimate luxury in the air by upgrading Thai Airways domestic flight round trip tickets from Economy Class to Royal Silk Class 1 time per year
For further information on travel route, benefits and ticket reservation, please contact Central The 1 BLACK customer service at 0-2627-6622.
More information
• Exclusive privileges for primary cardholder only. Non-transferable privilege given that the account remains valid and in good standing on the tickets issuance date. This privilege is valid for the ticket that issues within 28 Feb 2018 only.
• Ticket upgrade does not cover airport tax, insurance, fuel surcharges requested by the airline. These surcharges are calculated on the date the ticket is issued. Members must pay for the ticket and surcharges through Central The 1 BLACK Credit Card only.
• Airlines terms and conditions apply. Please refer to airlines terms and conditions before making reservation or issue the ticket.
• Issued upgraded ticket is non-exchangeable, non-transferable, non-refundable. Additional change and handling fees will be applied for flight and travel date change.
• The Company reserves the right to upgrade Economy Class with Booking Class M to Royal Silk Class with Booking Class J only.
• Benefit is limited to 1 domestic round trip or 2 one way trips per year.
• Tickets are issued by Majestic Travel International Co., Ltd. (License no 11/00440) Call 0-2652-2000 or 0-2652-2662.
• The Company has no involvement in providing services. For further information and inquiry, please contact the service provider.
 

PRIORITY PASS

Ultimate Access to Over 1,000 Airport Lounges Around the World with Priority Pass Card. Accommodate yourself in exclusive comfort enjoyment with complimentary food and beverage as well as a wide range of facilities such as telephone, fax and internet access.

More information
• Priority Pass is limited to the primary cardholder only and cannot be cancelled or transferred to supplementary cardholder or other members.
• Primary cardholder can enjoy complimentary lounge access up to 4 times per year (from 1 Mar 2017 - 28 Feb 2018). If the supplementary cardholder or other guests accompanying primary cardholder access the lounge, the Company will charge lounge access fee at 1,000 Baht (excluding VAT) per person.
• For more information about Priority Pass and its benefits, please visit www.prioritypass.com
 

INTRODUCING THE WORLD MASTERCARD LUXURY HOTELS & RESORTS PORTFOLIO

Exclusive treats and offers from more than 800 leading hotels and resorts all around the world. Enjoy an unrivalled travel experience of finest travelling which includes

  • Complimentary Breakfast for Two Daily
  • Room upgrade service
  • Early Check-In and/or Late Check-Out
  • Special World Amenity 
  • For more information on participating hotels and privilege, please visit www.worldcard.mastercard.com
More information
• All privileges are subject to availability of the hotel and the period of stay.
• The Company is a coordinator between cardholders and service provider. The cardholders must be responsible for expenses incurred.
• Terms and conditions are designated by the service providers.
 

Stay Fit & Healthy

  • LifeStyles on 26, 26th floor at Centara Grand at CentralWorld. Access to all-inclusive wellness center which offers you a fitness center, aerobic studio, tennis court, outdoor swimming pool and private jacuzzi. Enjoy 25% discount on a wide range of spa services at Cenvaree including treatments and hydrotherapy.
  • LifeStyles Center at Centara Grand, Central Plaza Ladprao Bangkok. Access to fitness center, sauna room and swimming pool.
  • Lifestyles at Centara Grand Mirage Beach Resort Pattaya. Access to fitness center, sauna room and swimming pool. Plus, exclusive discounts for members.
    - 15% discount on spa a la carte treatment
    -  10% discount on Spa Retail Items
    -  15% discount on food and beverage outlets (not valid on special promotions)
    -  25% discount on Water Park and Main Pool
More information
• Please show your Central The 1 BLACK Credit Card to enjoy the privileges.
• Exclusive privileges for primary cardholders only.
• Access is limited per day to 20 members at LifeStyles on 26 (Centara Grand at CentralWorld) (from 06.00 - 24.00), 10 members at LifeStyles Center (Centara Grand at Central Plaza Ladprao) (from 06.00 - 23.00 on Mon-Fri, 06.00 - 22.00 on Sat-Sun), 5 members at LifeStyles at Centara Grand Mirage Beach Resort Pattaya (From 06.00 - 22.00).
• Book your service 1 day in advance. For more information,Please contact LifeStyles on 26 (Centara Grand at CentralWorld) at 0-2100-1234, LifeStylesCenter at CentaraGrand, Central Plaza Ladprao Bangkok at 0-2541-1234, LifeStyles at Centara Grand Mirage Beach Resort Pattaya at 0-3871-4969.
• The Company reserves the rights to provide this privileges to customers who comply with the terms and conditions set by the service providers.
 

ULTRALUXE MOVIE THEATER

Be mesmerized by the world class theatre at Embassy Diplomat Screen on 6th floor of Central Embassy and SF World Cinema at CentralWorld.

Embassy Diplomat Screen by AIS

  • 50% off on every movie ticket
  • Exclusive VIP Lounge service with complimentary drink

SF World Cinema CentralWorld

  • 50% off on every first-class digital 2D movie ticket
  • Exclusive VIP Lounge service with complimentary drinks and snacks
More information
• Limited 2 seats/ card/ day.
• Limited 120 accounts per month for Embassy Diplomat Screen by AIS and 80 accounts per month for SF World Cinema CentralWorld
• The privileges are offered to cardholders who make payment by Central The 1 BLACK Credit Card only.
• Terms and conditions are designated by the service providers.
 

24 HRS. SERVICE ASSISTANTS

Central The 1 BLACK Credit Card Customer Service Tel: 0-2627-6622 Fax: 0-2627-6586
 
  • 24 hrs. Dedicated Line

    24-hour service of personal advisor dedicated to assist all your inquiries regarding credit card information, promotion and exclusive offers.
  • Local Concierge Service

    Provide information and advice on reservation for accommodation, domestic golf course including a wide range of exclusive service that suits your needs from special presents delivery or special occasion arrangement, movie tickets booking and any services upon your request.       
  • Roadside Service Expertise and Towing Service

    Roadside assistance by expert to do inspection at the site in case of engine breakdown and depending on the case, our expert would provide towing service to the closest auto repair shop. Maximum coverage 1,500 Baht per time per year
  • Home Service Assistance

    Home service assistants are ready to offer helps to an unexpected situation at home 24 hours/day. Our experts offer the services, namely electrical, plumbing, doorknob and locks, as well as pest and insect control.

          Remarks:

  1. Privileges valid to both primary and supplementary cardholders.
  2. Coordination and liaison on behalf of cardholder only in which cardholder to be assumed responsible on the expenses incurred. Terms and conditions apply.
  3. For home service assistance service, the Company is a coordinator between cardholders and service provider in which cardholder is responsible for all expenses incurred, provided by AXA Assistance Co.,Ltd. 0-2206-5455

INSURANCE & PROTECTION

Rest assured with insurance coverage of up to 20 million Baht wherever your travel may take you.

  • Travel Insurance

    Enjoy a maximum coverage up to 20 million Baht under death, organ loss, disabilities, extending to both cardholders and his/her spouse. A coverage of 2,000,000 Baht is provided to his/her child without additional premium.
  • Inconvenience of Travel Coverage up to 20,000 Baht

    • ​Flight Delay Maximum coverage of 20,000 Baht (A compensation of 2,000 Baht for every 6-hour)
    • Trip Cancellation Maximum coverage of 20,000 Baht
    • Trip Curtailment Maximum coverage of 20,000 Baht
  • Baggage Delay Coverage

    Baggage Delay while travelling on overseas transport Maximum coverage of 20,000 Baht (For minimum delay of over 8 hour delay)

           Remarks:

  1. The insurance covers the primary cardholder where the entire fare for the ticket(s) is fully paid by Central The 1 BLACK Credit Card only.
  2. Cardholders need to submit the evidence of claim such as flight delay confirmation and/or baggage delay confirmation issued by the airline as well as receipts demonstrating expenses that are covered by the insurance policy.
  3. Claims are subject to the terms and conditions and exclusion of the insurance policy that the Company has agreed with the insurance company.
  4. This document is only a part of protection coverage, please refer to terms and conditions and exclusions stated under the insurance policy.
  5. Insurance coverage is underwritten by New Hampshire Insurance. Call 0-2649-1999 on Mon-Fri from 08.30 - 17.00.  

Card Loss Coverage

Protect your expenses when your card is lost or stolen up to 48 hours before reporting for credit card loss or stolen with coverage up to 50,000 Baht.

          Remarks:

  1. Inform your case details and get more information from Central The 1 BLACK Credit Card Customer Service at 0-2627-6622.
  2. The Company is responsible for the expenses incurred within 48 hours before reporting for credit card loss or stolen with coverage to 50,000 Baht. The expenses exceeding 50,000 Baht under Central The 1 BLACK Credit Card account will be responsible by the cardholders.

ANNUAL FEE WAIVE

Lifetime annual fee waived when spending a required minimum amount.

Remarks:
  • Annual fee for subsequent year will be automatically waived for both primary card and supplementary cards if the accumulative spending amount is not less than 2,000,000 Baht/year (accumulated during membership year).

The 1 Card Point

  • Earn 1 The 1 Card Point for every 25 Baht spending through Central The 1 BLACK Credit Card at other shops and restaurants outside Central Group with no maximum cap on points earned.
  • Get ready for Royal Orchid Plus Mileage collection program through The 1 Card soon. We shall keep you informed. 
  • Accumulative Central Credit Card Reward Points can be transferred into The 1 Card points or can be redeemed through original channel until all points are used up. Rewards include gift voucher, Royal Orchid Plus Mileage and etc. These points have no expiry date.

         Remarks:

  1. Spending via supplementary cards will be calculated for accumulative reward points of the primary card. Points will be transferred to the primary cardholder's account.
  2. Points will not be earned on cash advance withdrawal, utility bill payment through Central The 1 Pay All, monthly installments, Central The 1 Payment on Call, purchase of mutual funds, purchase of AIA insurance, all kinds of fees, interest, fine, cancelled or refunded transactions, cash refund from returning items and all kinds of tax refund.
  3. The Company reserves the rights to change terms and conditions without prior notice.
 
Fee

Credit Usage Charges, Fee and Other Expenses of Central The 1 Credit Card

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Credit Usage Charges, Fee and Other Expenses of Central Credit Card

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The cardholder acknowledges and agrees that any expenses arising from spending via the Card (including cash advance withdrawal) in foreign currency shall be charged to the Cardholder in Thai Baht at the exchange rate being charged to the Company by the relavant credit card company as of the date on which such amount is charged to the company. If the transaction amount is not in the US Dollar currency, such amount shall be converted into the US Dollar currency before converting into Thai Baht. The cardholder can check the exchange rate for preliminary reference from MasterCard: Click
 
Additionally, the cardholder acknowledges and agrees that the currency conversion risk premium at a rate not exceed 2.5% of the spending amount shall be charged by the Company to prevent the risk incurred from such currency conversion.
 
 The Cardholder can use the Cash for Cash advance withdrawals from an automatic teller machine (ATM), service fee may be charged by the Bank or Financial Institution who owns/operates.
 
The company reserves the right to change or cancel benefits, credit usage charges, and service fee without prior notice.
Payment Channel
• Direct Debit from your Bank Account
Payment by Direct Debit instruction from your saving or current account at Bangkok Bank, Krung Thai Bank, Bank of Ayudhya, Kasikorn Bank or Siam Commercial Bank. Service fee will be occurred in accordance with the company terms and conditions.

• Payment via Mobile Phone
Pay via mPay Service (company code 456) for AIS, AIS 1-2 Call and AIS GSM users. Or pay via True Money (company code CENTRAL) for TRUE MOVE users. Service fee is 10 Baht/transaction nationwide. Or Pay via True Money Wallet Application free or charge.

• Payment via Cash or Cheque
The cardholder can make payment by cash or cheque at Bank or counter service as specified in payment form with barcode (form attached with billing statement). Or pay without service fee charged at Central Financial Center, Central Department Store (All Branch) and ZEN or CenPay counter Service

Remarks :
  • In case of Direct Debit, please deposit money into your bank account 1 day in advance to ensure sufficient fund
  • In case of cheque, please pay 2 day in advance.
Terms and Conditions
  • Central The 1 Credit Card Contract > Click

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